IM Campus Blog

Traditionally, the practice of mediation was very common in the Middle East, especially in Lebanon; whenever two individuals were in a conflictual situation, they always sought the help of their clan or religious leaders to solve their quarrels.

To most people, negotiation is a battle of words. They are all about reaching an agreement. They get blinded by the myth fueled by their biases that they are there to claim their client’s most significant percentage of the pie. That mindset prompts them to approach negotiation adversarially and aggressively.

Conflict is a natural part of any organizational setting, but left unresolved, it can have negative impacts on productivity, morale, and overall success. That’s why it’s essential for companies to have a system in place to manage conflicts effectively. One such system is mediation, a form of alternative dispute resolution that involves a neutral third-party facilitating negotiations between parties to reach a mutually acceptable agreement.

Mediation is a form of conflict resolution in which a neutral third party (the mediator) acts as an intermediary between the parties in conflict. The mediator helps the parties understand their interests and needs, find compromises, and reach a solution that is acceptable to all parties.

IM Campus is a proud partner of the 18th ICC International Commercial Mediation Competition in 2023. We as a team, as well as some of our trainers, will be there live and are looking forward to finally meet colleagues from all over the world in person again.

There is a continuous demand for mediation as a forum for settling domestic and international disputes. In America, a study of 449 cases revealed that mediation could resolve 78 percent of cases, regardless of whether parties had been compelled to mediate by a court or had voluntarily chosen it .

Mediation and Nonviolent Communication are both forms of communication that enable people to resolve conflicts effectively and without violence. Mediation is a process in which a neutral third party (the mediator) is used to reach an agreement between the parties in conflict. Nonviolent Communication (GfK) is about treating the other person with respect and empathy and communicating honestly and directly.

The COVID-19 pandemic and its short-term impact on mediator training before February 2020, our mediation training, like most other mediation trainings in the world, was on site. Everything seemed agile and adaptable, yet one thing seemed set in stone – the training always took place on site. Mediators in our training learn how to conduct mediation and apply the methods of mediation in their teams as executives, personnel managers, and managing directors.

The Corona pandemic has led many people to engage in many activities, including mediations, online. The advent of online mediations has helped people from around the world who previously did not have access to mediation services to also have access to these services. This has helped lower the barriers of participation in mediation sessions.

Mediation is a process in which a neutral third party (the mediator) attempts to resolve conflicts between two or more parties. The mediator helps the parties agree on a solution without one of the parties having to go to court. The Mediator listens to both sides, asks questions, encourages dialogue, and tries to reach an understanding of the parties’ respective views and needs in order to reach an agreement.

Mediation is a process by which a neutral third person facilitates communication between parties to a dispute and assists them in reaching a mutually agreed resolution. . In Uganda, this is not a new form of resolving disputes. Since time immemorial, it was the only known form of dispute resolution at home, with elders serving as mediators, in the communities, with traditional leaders serving as mediators.

Eastern wisdom for a successful mediation

I am fascinated by a new book by Dr. Thomas Gartenmann, The Emperor’s Cupboard: More clarity and impact for business leaders through Western psychology and Eastern wisdom (translated from the German edition, https://amzn.eu/d/97RjItl). The author dedicates the book to “the inner child in all of us” and this made me pay attention to a central theme running through his work.