Conflict Management Systems in Workplaces

About this training

Please note that this Master Class is 8 hours.

Part 1 takes place on 2 February 2023 from 2 – 4 pm CET (UTC+1)

Part 2 takes place on 9 February 2023 from 2 – 4 pm CET (UTC+1)

Part 3 takes place on 16 February 2023 from 2 – 4 pm CET (UTC+1)

Part 4 takes place on 23 February 2023 from 2 – 4 pm CET (UTC+1)

Content

The scope of module covers; (1) causes and impacts of conflict with a specific look into workplaces, (2) relation and differences between conflict and mobbing, (3) features of conflict management system and (4) principles of conflict management system.

Causes and Impacts of Conflict in Workplace: The scope is to discuss specific circumstances that cause conflict in workplaces by examining relevant surveys and scientific reports from different countries. The aim is to gain understanding on the relation between organizational culture and the causes of conflict. This topic will be linked with general understanding on the causes of conflict which are discussed in the main mediation training.

Relation between Conflict and Mobbing: The scope is to analyze the (a) underlying causes, (b) impacts, and (c) escalation of mobbing and their differences from that of conflict. The aim is to increase awareness on mobbing and its close link with organizational culture and environment.

Features of Conflict Management System: The scope is to enlighten (a) Power-based features in a conflict management system (e.g. workplace rules, administrative decisions), (b) Rights-based features (e.g. complaint and investigation procedures), (c) Interest-based features (e.g. mediation, conciliation), (d) Communication-based features (e.g. facilitation, conflict coaching, training). The aim is to increase awareness on necessity to combine different features in a unique way applicable to relevant workplace. This topic will be linked with causes of conflict in workplace.

Principles of Conflict Management System: The scope is to enlighten (a) Integrity, (b) Competency, (c) Diversity, (d) Transformity principles in a conflict management system. The aim is to provide tools to the participants to combine different features mentioned above.

Learning outcomes

Takeaway 1: Participants are expected to comprehend how to apply general conflict theories mentioned in the main mediation training into workplace conflicts. Such understanding is expected to lead the participants to increase their proficiency to analyze workplace conflicts. This takeaway is related to the first topic; “Causes and Impacts of Conflict in the Workplace”.

Takeaway 2: Participants are expected to increase their awareness on the very destructive impacts of mobbing on both people and organization and the necessity for precautions. Such understanding is expected to lead the participants to increase their proficiency to construct more fruitful organization culture. This takeaway is related with second topic; “Relation between Conflict and Mobbing”.

Takeaway 3: Participants are expected to have a road map for establishment of a conflict management system in a workplace and understanding on the necessity of cooperation of different professionals to build a system. Such understanding is expected to lead the participants to increase their proficiency to conduct efficient investigations, trainings, and guides in the workplace. This takeaway is related with third and fourth topic; “Features of Conflict Management System” and “Principles of Conflict Management System”.

Hear from our participants who are now part of our global network of mediators as IMC Fellows.

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Our participants have various professional und cultural backgrounds. After the successful completion of your training, you can be part of our huge IMC Fellows network meeting former participants from different working fields such as UN negotiators, NGO, WHO, judges of supreme courts, psychologists and more. Be ready for a very active and unique network of people based in more than 70 countries.

 5/5

I really liked the course, it was rich and practical

 5/5

I completed my qualification training with IM Campus and i really enjoyed the training, meeting with mediators from all over the world and learning about new skills . it was a very interesting journey

 5/5

Being an IMCampus alumnus is one of my greatest achievements. I was given the opportunity to sublime my mediation skills thanks to professional and skilled mediators; but most of all IMCampus helped me to broaden my horizon becoming the “consensus bridger” that I am now.

 5/5

IMC presents a huge spectrum of the field of mediation with an enriching variety of speakers, approaches, thoughts, and insights along with simulations that range from family to peace negotiations!

 5/5

Thank you, IMC, for making this mediator training so interesting! It has triggered inside me a desire to go beyond the course material and to start practicing mediation.

 5/5

The teaching staff was very diverse, knowledgeable, and experienced. I found the course to be very informative and enjoyable – time just flew by! I also highly appreciate how IMC’s fair pricing system makes this training accessible for individuals with different economic backgrounds.

 5/5

Watching the mediators mediate is something missing in the market and IMC fulfils this!

 5/5

From the perspective of a student, my takeaway was, within this course, that it is not enough for you to study books alone. You have to do real practical sessions and the practices that we had in this training during these three months were really, really helpful for me.

 5/5

I really liked the course, it was rich and practical

 5/5

I had thought that I already knew about mediation as a lawyer. Nevertheless, with IMC, I experienced explorations that I had not previously considered in every session.

 5/5

Everything was so enriching and I loved this multicultural class. I think that was the main learning here because we learnt to be an international mediator because this is a huge cross-cultural mediation. When I need a co-mediator from another country, I will remember you.

 5/5

If you decide to take a course at IM Campus, you should be ready to:
– a high-level organization of the IMC team
– be taught by highly professional Mediators with a worldwide reputation
– make friends with your classmates
– get additional webinars as a bonus
– injoy the cource

 5/5

Being part of IM Campus was an enriching opportunity actually it was an outstanding adventure. I was able to learn new techniques, improve my mediation skills & most of all made new friends from all over the globe. PROUD TO BE AN IMCAMPUS ALUMNI.

 5/5

Theoretical issues will be discussed in the universities! It’s time to work on soft skills that you can’t find in the books. Learning and gaining those skills will affect your career path as a lawyer or legal expert. Besides, you’ll be in touch with professionals all around the world.

 5/5

The teachers were just amazing and it was a great, quality program! Thank you very much IMC, I really enjoyed the training sessions.

 5/5

I can’t think of one day where there wasn’t a direct clash with between IMC’s training sessions and my university classes. At the end, I skipped my university classes and instead joined the training sessions every single time because I learned so much more at IMC!

 5/5

IMC’s mediator training was 20 weeks of constant learning! The support given to us throughout the course was highly notable and all the modules were well connected: we knew that with each module, we were building on the knowledge of the previous one in a very constructive manner.

 5/5

I was initially doubtful of using an online platform for a mediator training as I was not sure how we could practice the taught skills throughout the course in this manner. However, this was not the case at all, IMC’s international training worked so well!

 5/5

I was looking for a course that could provide me knowledge as well as a certificate with which I could start working and IMC fulfilled these criteria!

 5/5

Trends in Jamaica moved to include pre-trial & online mediation with nuanced standards of practice. IMC’s response is its international online training, live online & self-paced courses. The training combined convenience, cost-savings & adaptability with technology to practice effectively globally.

 5/5

The team of trainers and program developers at IMC did a great job consolidating our team’s understanding of the dynamics of conflict and how to appropriately manage it. The materials and training methodology mixed theory with practical knowledge which was useful for our practitioners. The training

 5/5

Having a diverse team of participants and especially the trainers coming from every place in the world, means they have their own ideas and points of view about mediation and this gave us a really wide variety of ideas to adopt for when we become mediators in the future.

 5/5

I really enjoyed being part of an international class with teachers/trainers from different national backgrounds. This was inspiring for me as whilst I don’t know where I want to live in the future, I now have an international network and know that I can practice mediation anywhere in the world.

 5/5

I liked how flexible IMC’s training was: anyone at any age and profession can take part to learn about mediation and gain experience. It has changed my whole perception and experience of conflict. I am so glad that I can see a career for myself in this field!

 5/5

As a Peace Fellow I always wanted to develop a skill that was aligned with my field .12 weeks mediation training helped me achieve that goal and I also made new connections all around the world. The trainers were outstanding. Training with IMC was one of the best experience one could ever dream off.

 5/5

It was such a privilege to meet such a wonderful group of people. Varied and exciting topic modules, carried out by very competent trainers with diverse backgrounds, have made mediation training a great pleasure. The self-study training sessions made the program super flexible.

Training Summary

About this training

Content

Learning outcomes

Sezil Durmus

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Your contact persons

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Hear from our participants who are now part of our global network of mediators as IMC Fellows.

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