فقط چند جای خالی، باقی مانده است! امروز برای دوره بین المللی و معتبر آموزش میانجیگری ما، ثبت نام نمایید.

IMI, ISM University and SIMI Certified Training

Ana Maria Maia Gonçalves

Business leader in global organizations, educator, mediator and executive coach
flag-of-Portugal

Portugal

Ana´s professional expertise in online dispute resolution (ODR) has focused on enhancing the quality of the mediation practice using ICT- information and communication technology.
  • Founder and president of the Institute for Certification and Training of Portuguese-speaking Mediators (ICFML), the leading mediation organization in Brazil and Portugal.
  • With a rich experience in learning, practicing and teaching mediation worldwide, Ana is prepared to mediate in a unique way.
  • Has experience in cross-border disputes in Europe, Australia and the United States.
  • Being very active across borders and cultures, she has focused her practice in recent years on the impact of online technology on the skills of ADR facilitators.
  • Since 2015, she is the co-chair of the International Mediation Institute ODR taskforce.
  • Co-authored several papers in the International Journal of Online Dispute Resolution and launched in 2019 the first ODR Practitioner Certification Program available both in Portuguese and English.
  • A Mediator of the Global Mediation Panel of the Office of the Ombudsman for UN Funds and Programmes and a fellow of the National Center for Technology & Dispute Resolution.
  • Speaks Portuguese, French and English fluently.
  • Currently teaches Alternative Dispute Resolution at Master level at the Catholic University in Porto.
  • A graduate from UAL Lisbon (2008). She has two children and lives in Kuala Lumpur, Malaysia.

Featured IM Campus contributors

flag-of-Israel
Israel
Anat Cabili is a mediator, facilitator and attorney (admitted to the Israeli Bar Association in 1998). She has been practicing mediation and facilitation since 2006 and owns a private mediation business in Israel.
flag-of-Singapore
Singapore
Ye-Min Wu has over 15+ years of experience as a diplomat, having represented Singapore at the United Nations (UN), World Intellectual Property Organization (WIPO), United Nations Framework Convention on Climate Change (UNFCCC), and World Trade Organization (WTO).
flag-of-Kyrgyzstan
Kyrgyzstan
Fidana Alieva is a mediation and negotiation practitioner in commercial, employment, workplace, family business and other disputes. She has been working as a dispute resolution professional for more than ten years now (since 2012), mediating, negotiating and arbitrating regionally and internationally. As a dispute resolution professional, she participated in over 200 disputes, including quite complex cases with international organizations’ participation, multi-party disputes and online mediation.
flag-of-Brazil
Brazil
Diego Faleck is a full-time mediator, settlement counsel and a dispute systems designer established in Brazil, with a unique track record in national and international business mediation cases and disputes systems design for major national disasters and special situations.
flag-of-Turkey
Turkey
Sezil Durmuş is an Attorney at Law registered in Istanbul Bar and a Mediator registered in Turkish Ministry of Justice. She focuses her practice on Contracts Law, Corporate Law and Employment Law by assisting her clients in structuring and negotiating legal transactions.