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IMI, ISM University and SIMI Certified Training

Ana Maria Maia Gonçalves

Business leader in global organizations, educator, mediator and executive coach
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Portugal

Ana´s professional expertise in online dispute resolution (ODR) has focused on enhancing the quality of the mediation practice using ICT- information and communication technology.
  • Founder and president of the Institute for Certification and Training of Portuguese-speaking Mediators (ICFML), the leading mediation organization in Brazil and Portugal.
  • With a rich experience in learning, practicing and teaching mediation worldwide, Ana is prepared to mediate in a unique way.
  • Has experience in cross-border disputes in Europe, Australia and the United States.
  • Being very active across borders and cultures, she has focused her practice in recent years on the impact of online technology on the skills of ADR facilitators.
  • Since 2015, she is the co-chair of the International Mediation Institute ODR taskforce.
  • Co-authored several papers in the International Journal of Online Dispute Resolution and launched in 2019 the first ODR Practitioner Certification Program available both in Portuguese and English.
  • A Mediator of the Global Mediation Panel of the Office of the Ombudsman for UN Funds and Programmes and a fellow of the National Center for Technology & Dispute Resolution.
  • Speaks Portuguese, French and English fluently.
  • Currently teaches Alternative Dispute Resolution at Master level at the Catholic University in Porto.
  • A graduate from UAL Lisbon (2008). She has two children and lives in Kuala Lumpur, Malaysia.

Featured IM Campus contributors

Constantin-Adi Gavrilă

International mediator, CEO ADR Center Romania

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Romania
Constantin-Adi Gavrilă received his constitutional law PhD from the University of Craiova with emphasis on “Mediation and Access to Justice” and is a well-known Romanian mediator with 20 years of experience in the field of dispute resolution.
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Vod K. S. Chan

International Arbitrator & Mediator

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China
As an established member of the Chambers of Ronny Wong S. C., Vod K. S. Chan is a barrister, international arbitrator and mediator practising in the Hong Kong Special Administrative Region (HK).
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Prof Ran Kuttner

Associate Professor of Dispute Resolution & Mediator

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Israel
Ran is an Associate Professor of Dispute Resolution (expert track) at the University of Haifa, where he teaches in the International Graduate Program in Peace and Conflict Management Studies.
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James Claxton

Mediator, Arbitrator & Law Professor

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Japan
James is a mediator, arbitrator, and law professor at Rikkyo University in Tokyo. He previously practiced international dispute resolution at law firms in Paris and was legal counsel at the International Centre for Settlement of Investment Disputes of the World Bank in Washington.
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Ana Maria Maia Gonçalves

Business leader in global organizations, educator, mediator and executive coach

flag-of-Portugal
Portugal
Ana´s professional expertise in online dispute resolution (ODR) has focused on enhancing the quality of the mediation practice using ICT- information and communication technology.
View profile

Testimonials from our Mediation Training

Experiences with our training to become a mediator

Hear from our participants who are now part of our global network of mediators as IMC Fellows.

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Our participants have various professional und cultural backgrounds. After the successful completion of your training, you can be part of our huge IMC Fellows network meeting former participants from different working fields such as UN negotiators, NGO, WHO, judges of supreme courts, psychologists and more. Be ready for a very active and unique network of people based in more than 70 countries.

5/5
I liked how flexible IMC’s training was: anyone at any age and profession can take part to learn about mediation and gain experience. It has changed my whole perception and experience of conflict. I am so glad that I can see a career for myself in this field!
  • Amrah Minzar
  • Law Student
  • Sri Lanka
5/5
As a Peace Fellow I always wanted to develop a skill that was aligned with my field .12 weeks mediation training helped me achieve that goal and I also made new connections all around the world. The trainers were outstanding. Training with IMC was one of the best experience one could ever dream off.
  • Nauman Gul
  • Student of MS Peace and Conflict Studies , Researcher and Peace Fellow
  • Pakistan
5/5
I really enjoyed being part of an international class with teachers/trainers from different national backgrounds. This was inspiring for me as whilst I don’t know where I want to live in the future, I now have an international network and know that I can practice mediation anywhere in the world.
  • Jolie Rochell
  • Community Engagement Manager
  • Germany
5/5
IMC presents a huge spectrum of the field of mediation with an enriching variety of speakers, approaches, thoughts, and insights along with simulations that range from family to peace negotiations!
  • Kerem Can
  • Actor
  • Germany
5/5
Watching the mediators mediate is something missing in the market and IMC fulfils this!
  • Saner Ahmedov
  • Conflict Resolution Advisor & Mediator
  • Ukraine
5/5
The team of trainers and program developers at IMC did a great job consolidating our team’s understanding of the dynamics of conflict and how to appropriately manage it. The materials and training methodology mixed theory with practical knowledge which was useful for our practitioners. The training
  • Hugo Bonilla
  • Director, Corporate Social Performance
  • Canada
5/5
From the perspective of a student, my takeaway was, within this course, that it is not enough for you to study books alone. You have to do real practical sessions and the practices that we had in this training during these three months were really, really helpful for me.
  • Mazyar Javid
  • Attorney
  • Iran
5/5
Theoretical issues will be discussed in the universities! It’s time to work on soft skills that you can’t find in the books. Learning and gaining those skills will affect your career path as a lawyer or legal expert. Besides, you’ll be in touch with professionals all around the world.
  • Davoud Erfanian
  • Legal Expert
  • Iran
5/5
Trends in Jamaica moved to include pre-trial & online mediation with nuanced standards of practice. IMC’s response is its international online training, live online & self-paced courses. The training combined convenience, cost-savings & adaptability with technology to practice effectively globally.
  • Andrew O. Grant
  • Mediator
  • Jamaica
5/5
Being part of IM Campus was an enriching opportunity actually it was an outstanding adventure. I was able to learn new techniques, improve my mediation skills & most of all made new friends from all over the globe. PROUD TO BE AN IMCAMPUS ALUMNI.
  • Rabih Sfeir
  • Attorney at Law
  • Lebanon
5/5
If you decide to take a course at IM Campus, you should be ready to:
– a high-level organization of the IMC team
– be taught by highly professional Mediators with a worldwide reputation
– make friends with your classmates
– get additional webinars as a bonus
– injoy the cource
  • Oleh Tiurin
  • Deputy Commercial Director
  • Ukraine
5/5
It was such a privilege to meet such a wonderful group of people. Varied and exciting topic modules, carried out by very competent trainers with diverse backgrounds, have made mediation training a great pleasure. The self-study training sessions made the program super flexible.
  • Dania Shawwa
  • Mediator
  • Switzerland
5/5
I completed my qualification training with IM Campus and i really enjoyed the training, meeting with mediators from all over the world and learning about new skills . it was a very interesting journey
  • Salma Benayed
  • Assistant professor
  • Tunisia
5/5
Everything was so enriching and I loved this multicultural class. I think that was the main learning here because we learnt to be an international mediator because this is a huge cross-cultural mediation. When I need a co-mediator from another country, I will remember you.
  • Daniel Brantes
  • Researcher
  • Brazil
5/5
I was looking for a course that could provide me knowledge as well as a certificate with which I could start working and IMC fulfilled these criteria!
  • Fernanda Jotz
  • Lawyer
  • Brazil
5/5
I really liked the course, it was rich and practical
  • Varsenik Ayrapetyan
  • mediation
  • Armenia
5/5
Being an IMCampus alumnus is one of my greatest achievements. I was given the opportunity to sublime my mediation skills thanks to professional and skilled mediators; but most of all IMCampus helped me to broaden my horizon becoming the “consensus bridger” that I am now.
  • Rabih S. Sfeir
  • Attorney at law & Mediator
  • Lebanon
5/5
Having a diverse team of participants and especially the trainers coming from every place in the world, means they have their own ideas and points of view about mediation and this gave us a really wide variety of ideas to adopt for when we become mediators in the future.
  • Sepide Tabatabaee
  • Lawyer
  • Iran
5/5
The teachers were just amazing and it was a great, quality program! Thank you very much IMC, I really enjoyed the training sessions.
  • Cecilia Flores Rueda
  • International Dispute Resolution
  • Mexico
5/5
The teaching staff was very diverse, knowledgeable, and experienced. I found the course to be very informative and enjoyable – time just flew by! I also highly appreciate how IMC’s fair pricing system makes this training accessible for individuals with different economic backgrounds.
  • Zeina Skouti
  • Field Legal Officer
  • Syria
5/5
I had thought that I already knew about mediation as a lawyer. Nevertheless, with IMC, I experienced explorations that I had not previously considered in every session.
  • Megha Chaturvedi
  • Advocate
  • India
5/5
I was initially doubtful of using an online platform for a mediator training as I was not sure how we could practice the taught skills throughout the course in this manner. However, this was not the case at all, IMC’s international training worked so well!
  • Kit Ling Viriginia Hui
  • Customer Service & Logistics
  • Hong Kong
5/5
IMC’s mediator training was 20 weeks of constant learning! The support given to us throughout the course was highly notable and all the modules were well connected: we knew that with each module, we were building on the knowledge of the previous one in a very constructive manner.
  • Sharon Christians
  • Retired Corporate Executive
  • France
5/5
I can’t think of one day where there wasn’t a direct clash with between IMC’s training sessions and my university classes. At the end, I skipped my university classes and instead joined the training sessions every single time because I learned so much more at IMC!
  • Ambarin Khambati
  • Lawyer & Mediator
  • India
5/5
I really liked the course, it was rich and practical
  • Varsenik Ayrapetyan
  • Armenia
5/5
Thank you, IMC, for making this mediator training so interesting! It has triggered inside me a desire to go beyond the course material and to start practicing mediation.
  • Romain Muller
  • EU Projects Officer & Embodiment Facilitator
  • Switzerland

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International Mediation Campus provides services and training in mediation and conflict resolution internationally.

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