IMI and ISM University Certified Training 

Communication skills in mediating a conflict (Farsi)

Starts 31 Aug 2022
Led by Goli Ahmadifard
Registration is Free
Registration Ended. View recording below.

Training Summary

Farsi version

درست است که موانع ارتباطی یکی از دلایل ایجاد تعارضات است اما به جای آن ارتباط موثر نقش حیاتی در رفع
انواع تعارض با دلایل مختلف دارد. مهارت‌های ارتباطی در میانجیگری به عنوان یکی از رویکردهای رفع تعارض
بسیار اهمیت دارند یعنی در جایی که نیاز به گفتگو و ابراز از سوی طرفین اختلاف است.

در این جلسه به بررسی اهمیت ارتباط موثر در مواجهه با تعارض‌ها و شناسایی مهارت‌های ارتباطی پایه مورد نیاز
برای یک میانجیگر موثر می‌پردازیم.

English version

Ineffective communication could have detrimental effects and be a source of conflicts itself,
while effective communication plays a vital role in resolving all sorts of conflicts. Thus,
communication skills are tremendously important in conflict resolution approaches such as
mediation when there is a need for dialogue and expression between parties.

In this session, we will review the importance of effective communication when facing
conflicts, while identifying the most basic communication skills required by an effective

Registration has now ended. Please watch a recording of the session below.

This recording is not yet available. Check back later or subscribe to our mailing list to be notified when its available.

Goli Ahmadifard is a group process facilitator (Endorsed by the International Association of Facilitators), and mediation trainer (International Mediation Institute qualified mediator) in Iran. She’s curious about being (and human)-centred approaches and interested in the development of soft skills to bring about positive changes and dealing with difficulties.

You may also be interested in

Starts 2 Apr 2023
Led by Birsen Atakan
Registration is Free
Registration Now Open
Starts 10 Apr 2023
Led by Sezil Durmuş, Başak Merdoğlu
Registration is 200₺
Registration Now Open
Starts 12 Apr 2023
Led by Özlem Ünde
Registration is Free
Registration Now Open
Starts 16 Apr 2023
Led by Birsen Atakan
Registration is Free
Registration Now Open
Alexandra Kieffer

Alexandra Kieffer

Alexandra Kieffer is a certified mediator with a background of peace and conflict studies and responsible for international networks and training and happy to answer all your questions.

Dr. Andrea Hartmann-Piraudeau

Dr. Andrea Hartmann-Piraudeau is an international certified mediator and conflict expert with a broad international network and many years of experience in mediation and ADR. She is responsible for curriculum and research.

Join our Global Community

This field is for validation purposes and should be left unchanged.