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IMI, ISM University and SIMI Certified Training

Claudia Cimenti

Speaker
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Luxembourg

Claudia Cimenti is an accredited leadership coach, team coach, and mediator, specializing in conflict resolution, leadership development, and team dynamics. As the founder of top!coach Luxembourg, she works with professionals, leaders, teams and organizations to navigate complex interpersonal challenges, foster collaboration, and unlock their full potential.

With a multidisciplinary background in computer engineering and mathematics, high-tech B2B sales, and cultural intelligence, Claudia brings a strategic yet deeply human approach to coaching and mediation. Her work is grounded in root-cause analysis, deep listening, and empowering parties to craft their own solutions.

She is known for her ability to navigate high-stakes conversations, particularly in multicultural and international environments.

Starts 23 آوریل 2025
14:00
CET
Online
Led by Caludia Cimenti
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What if the key to deeper, more effective mediation wasn’t mainly  in steering parties toward agreement—but in shifting how you, as a mediator, show up in the room?

Coaches know the power of deep listening, open-ended questioning, and holding space for transformation. Mediators facilitate dialogue, neutrality, and resolution. But what happens when we bring these two worlds together?

In this webinar, we’ll explore how elements of a coaching posture can deepen neutrality, shift conversations and open the door to more sustainable resolutions.

If you’ve ever wondered:

????  How can I hold space without directing the outcome?
????  How can I help parties move beyond positional debates?
????  How does emotion become a resource rather than a roadblock?

… then this session is for you.

A coaching posture invites deeper neutrality, expands awareness, and shifts mediation from resolving disputes to facilitating real transformation.

In this session, we’ll explore practical ways to integrate a coaching mindset into mediation.

Who should attend?
????  Mediators looking to elevate their practice beyond traditional techniques.
????  Coaches curious about the overlap between coaching and mediation.
????  Leaders, HR professionals, and facilitators who navigate complex conversations.

Join us to discover how a coaching posture can shift the way you mediate—and the way parties experience resolution.

Featured IM Campus contributors

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Brazil
Diego Faleck is a full-time mediator, settlement counsel and a dispute systems designer established in Brazil, with a unique track record in national and international business mediation cases and disputes systems design for major national disasters and special situations.
Greg was born in the UK and lives and works in Germany. He teaches mediation, negotiation and cross-cultural communication in commercial law, management and MBA programmes at the Technical University of Wildau, Berlin, Germany, where he also coordinates an internal conflict advisory service.
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Italy
Francesca is a civil and commercial mediator, with almost two decades of experience and thousands of mediated cases.
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China
As an established member of the Chambers of Ronny Wong S. C., Vod K. S. Chan is a barrister, international arbitrator and mediator practising in the Hong Kong Special Administrative Region (HK).
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Portugal
Ana´s professional expertise in online dispute resolution (ODR) has focused on enhancing the quality of the mediation practice using ICT- information and communication technology.