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IMI, ISM University and SIMI Certified Training

Dealing with Especially Difficult People

Starts 7 نوامبر 2024
18:00
CET
Online
Led by Pete W. Desrochers
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Registration Now Open

Training Summary

This webinar teaches participants to, not only better observe others, but to adjust their negotiation strategy instantaneously and instinctively with hardly a thought. Pete challenges, and actually contradicts the traditional beliefs and practices of strategic listening and responding. 

Participants will learn “triune thinking” processes, taking any hostile or difficult situation and placing it within their own sphere of comfort. They will learn techniques to counter direct attacks and accusations, how to successfully respond to “dirty negotiating tactics” most used by aggressive parties, and to create their own mental emergency travel kits for any occasion.

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More Information
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Canada
Pete is one of Canada’s Chartered Mediators and a Qualified Arbitrator, as well as being a Registered Mediator and Arbitrator in the United States. He has completed over 3,800 mediations covering 13 countries and four continents.

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Mariana Contreras

Mariana Contreras Leal holds a Bachelor's degree in International Relations and an M.A. in Global South Studies, with a focus on culture, society, and politics. As the Community Manager and Marketing Associate at Consensus Group, she thrives in bringing people from all around the world together. She has also completed her mediation training.

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