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Your organisational context
We look at your organisational environment, structures and culture.
For Organisations
Tailored corporate programmes
Mediation & Conflict Management Training for Organisations
Build the skills to manage conflict before it escalates.
Every organisation experiences conflict. What makes the difference is how confidently managers, teams and employees are able to address it.
Through IMC and CONSENSUS Solutions, organisations worldwide can access tailored mediation, communication and conflict management programmes – from focused workshops to comprehensive professional mediation training.
Live Online
In Person
International
Corporate programmes delivered in collaboration with CONSENSUS Solutions – the organisational conflict management and mediation practice of the CONSENSUS Group.
Programmes for
HR, Employee Relations, People & Culture, L&D and leadership teams
Tailored training
Training built around your organisation
Your challenges. Your people. Your programme.
There is no one-size-fits-all approach to conflict.
A leadership team facing difficult conversations needs something different from an HR department developing internal mediation capabilities or an international team navigating cultural differences.
That is why every corporate programme starts with the organisation – not with a predefined course.
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Your current challenges
We identify the conflict situations and communication challenges your people are facing.
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Your learning objectives
We define the skills and capabilities participants should develop.
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Your format
We design the appropriate format, duration and learning journey for your organisation.
Training topics
What can we help you develop?
Our programmes can focus on one specific area or combine several topics depending on your organisation’s objectives.
Conflict Management
Help employees and managers recognise conflict dynamics early and respond constructively before situations escalate.
Difficult Conversations
Develop the confidence and communication skills needed to address sensitive issues, disagreement and tension directly.
Leadership & Conflict Competence
Equip managers with practical tools for navigating conflict within teams, giving feedback and facilitating difficult conversations.
Mediation Skills for Managers & HR
Introduce mediation techniques that can be applied in everyday leadership, HR and Employee Relations situations.
Team Communication & Collaboration
Strengthen communication and constructive collaboration within teams, particularly during periods of change or tension.
Negotiation
Develop interest-based negotiation skills for internal and external conversations, stakeholder management and decision-making.
Cross Cultural Conflict
Help international teams recognise different communication styles, expectations and approaches to conflict.
Conflict Prevention & Organisational Culture
Develop shared practices and structures that enable organisations to address disagreement constructively and at an early stage.
Training levels
From a focused workshop to professional mediator training
Different organisations need different levels of conflict competence.
Together with CONSENSUS Solutions, we develop programmes ranging from focused interventions to comprehensive professional mediation training.
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Focused skills
Workshops & Short Training
Ideal for teams, managers and HR professionals who want practical tools they can apply immediately.
Possible formats include
Half-day workshops
Full-day workshops
Two-day intensive programmes
Leadership training
Team training
Topic-specific online sessions
Follow-up and transfer sessions
Best suited for
Request a Workshop
Targeted skills development and specific organisational challenges.
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Internal capability
Internal Conflict Management Training
Build internal conflict competence and equip selected employees to support the early resolution of workplace conflict.
Participants can learn how to recognise conflict patterns, conduct structured conversations, support colleagues in clarifying difficult situations and identify when professional mediation or another form of intervention is required.
The programme can be adapted to existing HR, Employee Relations, People & Culture, Compliance or organisational conflict management structures.
Best suited for
Discuss an Internal Programme
Organisations that want to establish or strengthen an internal conflict management network.
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Mediation expertise
Professional Mediation Training for Organisations
Build comprehensive mediation expertise within your organisation.
Professional mediation training equips participants with structured mediation methods, communication and negotiation techniques and extensive opportunities to practise mediation.
Training can be delivered for a dedicated organisational cohort and adapted to the professional context of the participants.
Where a formal IMC mediation qualification is required, the programme can be connected to the relevant IMC training and qualification pathway.
Best suited for
Explore In-House Mediation Training
HR, Employee Relations, People & Culture, Legal, Compliance, leadership teams and organisations developing internal mediators.
IMC and CONSENSUS Solutions
International education meets organisational practice
Two areas of expertise. One international network.
IMC is the international mediation education brand of the CONSENSUS Group, bringing together participants, trainers and mediation professionals from around the world.
CONSENSUS Solutions is the Group’s specialist practice for organisational conflict management. Its work includes mediation, moderation, conflict consulting, coaching and tailored training for organisations.
For corporate training, these areas of expertise come together.
Organisations benefit from IMC’s international learning environment and mediation expertise combined with the practical organisational conflict management experience of CONSENSUS Solutions.
This enables us to design programmes that go beyond theoretical conflict management and connect professional learning with the realities of workplace conflict.
Learn more about CONSENSUS Solutions