Mediation & Conflict‑Resolution Training for Your Team.

Certified Online International Mediation Training.

Empower managers and staff with interactive, live training in negotiation, communication and mediation—built around your team’s unique challenges.

Why Teams Trust IMC for Mediation Training

Whether you lead HR, manage projects, or head a multicultural team, IMC’s custom mediation programmes help your people communicate better, resolve tension, and collaborate across divides.

“Our team training is not just about conflict avoidance, it’s about building confident, culturally fluent communicators who drive positive change.”

 

Trusted by Global Organisations

Custom-Tailored Team Programmes

Our team-based mediation training is fully accredited and can be delivered live online or in-person, in durations from half-day to multi-week intensives. All sessions are interactive, expert-led, and shaped around your context.

What Your Teams Will Learn

  • icon-gold-ethical
    Core Principles of Mediation

    Build trust, neutrality, and active listening into daily operations—essential for healthy team dynamics.

  • icon-gold-speech
    Communication & Negotiation Strategies

    Equip your people with practical tools to manage feedback, de-escalate tension, and handle difficult conversations constructively.

  • icon-gold-target
    Cross-Cultural Competence

    Enhance collaboration in diverse, global teams with communication models that address cultural nuance and reduce misunderstanding.

  • icon-gold-presentation
    Scenario-Based Practice

    Teams engage in role plays and case simulations based on your industry—from project teams to humanitarian field staff—ensuring relevance and retention.

Who Can Benefit?

  • expand_circle_right
    HR and People Managers

    Drive a culture of open dialogue and early conflict resolution.

  • expand_circle_right
    Project Teams & Leaders

    Foster alignment, resolve tensions early, and enhance cross-functional cooperation.

  • expand_circle_right
    Multinational Teams

    Bridge cultural gaps and build cohesion across distributed or remote groups.

  • expand_circle_right
    NGOs & Field-Based Organisations

    Equip staff to navigate conflict in high-pressure, mission-driven environments.

Choose your preferred format:

What’s Included in Team Training

Each team training engagement is fully tailored to your organisation’s objectives. We provide complete support from collaborative agenda design to expert-led delivery and post-training resources.

Built Around Your Schedule

We design the training format collaboratively to fit your team’s availability, goals and workflow.

CONSENSUS-Solutions-darkblue-presentation

 Live Training – Online or In‑Person

CONSENSUS-Solutions-dark-blue-screen-expand

Custom Curriculum Design

CONSENSUS-Solutions-darkblue-award-49

Internationally accredited standards

icon-dark-blue-event-small

From Half-ay to Multi‑Week Intensives

CONSENSUS-Solutions-darkblue-n-simplecheck

Real‑Time Practice

CONSENSUS-Solutions-darkblue-n-simplecheck

Real‑Time Practice

CONSENSUS-Solutions-darkblue-n-simplecheck

High‑Trust Learning Space

How to Start

Ready to strengthen communication and conflict resolution across your organisation? Here’s how to get started.
step-1-blue

Request a Quote or Consultation

Tell us about your team’s needs and get a tailored proposal.
step-2-blue

Co‑Design the Training

We shape the format, content and schedule together.
step-3-blue

Deliver Lasting Impact

Your team gains practical skills through expert-led sessions.

Ready to Strengthen Your Team?

Equip your people with the tools to communicate clearly, manage conflict and collaborate effectively. Let’s build a training programme that fits your goals.

Hear From Our Participants

Upon completing your training, you’ll join an active global network of IMC Fellows from over 70 countries.

5 Star Review

IMC presents a huge spectrum of the field of mediation with an enriching variety of speakers, approaches, thoughts, and insights along with simulations that range from family to peace negotiations!

Kerem Can

Kerem Can

Actor

5 Star Review

The teachers were just amazing and it was a great, quality program! Thank you very much IMC, I really enjoyed the training sessions.

Cecilia Flores Rueda

Cecilia Flores Rueda

International Dispute Resolution

5 Star Review

I liked how flexible IMC’s training was: anyone at any age and profession can take part to learn about mediation and gain experience. It has changed my whole perception and experience of conflict. I am so glad that I can see a career for myself in this field!

Amrah Minzar

Amrah Minzar

Law Student

5 Star Review

If you decide to take a course at IM Campus, you should be ready to:
- a high-level organization of the IMC team
- be taught by highly professional Mediators with a worldwide reputation
- make friends with your classmates
- get additional webinars as a bonus
- injoy the cource

Oleh Tiurin

Oleh Tiurin

Deputy Commercial Director

5 Star Review

Watching the mediators mediate is something missing in the market and IMC fulfils this!

Saner Ahmedov

Saner Ahmedov

Conflict Resolution Advisor & Mediator

5 Star Review

The team of trainers and program developers at IMC did a great job consolidating our team’s understanding of the dynamics of conflict and how to appropriately manage it. The materials and training methodology mixed theory with practical knowledge which was useful for our practitioners. The training

Hugo Bonilla

Hugo Bonilla

Director, Corporate Social Performance

5 Star Review

From the perspective of a student, my takeaway was, within this course, that it is not enough for you to study books alone. You have to do real practical sessions and the practices that we had in this training during these three months were really, really helpful for me.

Mazyar Javid

Mazyar Javid

Attorney

5 Star Review

I really liked the course, it was rich and practical

Varsenik Ayrapetyan

Varsenik Ayrapetyan

mediation

5 Star Review

Having a diverse team of participants and especially the trainers coming from every place in the world, means they have their own ideas and points of view about mediation and this gave us a really wide variety of ideas to adopt for when we become mediators in the future.

Sepide Tabatabaee

Sepide Tabatabaee

Lawyer

5 Star Review

Everything was so enriching and I loved this multicultural class. I think that was the main learning here because we learnt to be an international mediator because this is a huge cross-cultural mediation. When I need a co-mediator from another country, I will remember you.

Daniel Brantes

Daniel Brantes

Researcher

5 Star Review

Trends in Jamaica moved to include pre-trial & online mediation with nuanced standards of practice. IMC's response is its international online training, live online & self-paced courses. The training combined convenience, cost-savings & adaptability with technology to practice effectively globally.

Andrew O. Grant

Andrew O. Grant

Mediator

5 Star Review

I was initially doubtful of using an online platform for a mediator training as I was not sure how we could practice the taught skills throughout the course in this manner. However, this was not the case at all, IMC’s international training worked so well!

Kit Ling Viriginia Hui

Kit Ling Viriginia Hui

Customer Service & Logistics

Why Choose Us?

  • icon-gold-ethical
    Expert Trainers

    Our instructors are seasoned mediators with extensive experience in military and conflict resolution contexts.  

  • icon-gold-speech
    Customised Curriculum

    We understand the unique challenges faced by military professionals and have designed our training to address them directly.

  • icon-gold-target
    Proven Methodology

    Our training is based on time-tested mediation techniques and practical applications tailored to real-world scenarios.

  • icon-gold-presentation
    International Certification and Accreditation

    On completion of all of the certification and accreditation steps outlines above, an IMC Professional Mediation Course graduate has the ability to be certified three times by IMC, IMI and ISM and accredited by SIMI

Meet Our Team of
International Mediation Trainers

Coming from different countries, cultures and professional backgrounds, our team is here to share their expertise and experiences with you. Click on a trainer to view their profile and associated trainings and more.

Fidana Alieva

Fidana Alieva

Mediator, Negotiator, Trainer

Fidana Alieva is a mediation and negotiation practitioner in commercial, employment, workplace, family business and other disputes. She has been working as a dispute resolution professional for more t..

View Trainer Bio
Vod K. S. Chan

Vod K. S. Chan

International Arbitrator &, Mediator

As an established member of the Chambers of Ronny Wong S. C., Vod K. S. Chan is a barrister, international arbitrator and mediator practising in the Hong Kong Special Administrative Region (HK).

View Trainer Bio
Özlem Ünde

Özlem Ünde

Psychologist and member of the Turkish Psychological Association

Özlem Ünde is a psychologist registered as a member in the Turkish Psychological Association

View Trainer Bio
Alina Serhieieva

Alina Serhieieva

Professional Trainer and lecturer on ADR and Justice related matters.

Strategic and analytical researcher, and expert with more than 10 years progressive experience in justice reform and mediation

View Trainer Bio
Dani El Habel

Dani El Habel

PhD Candidate Aix-Marseille University and volunteer at IM Campus

PhD Candidate Aix-Marseille University and volunteer at IM Campus

View Trainer Bio
Fola Alade

Fola Alade

Attorney-Mediator and Notary Public

Fola Alade is the Founder/ Principal Partner at FOTEFA Partners LP (Mediators & Mediation Advocates), a bespoke Mediation firm in Nigeria.

View Trainer Bio
Goli Ahmadifard

Goli Ahmadifard

Facilitator and Mediator

Goli Ahmadifard is a group process facilitator (Endorsed by the International Association of Facilitators), and mediation trainer (International Mediation Institute qualified mediator) in Iran. She’s ..

View Trainer Bio

Frequently Asked Questions

Find clear answers to common queries about courses, certification, and enrolment, with dedicated support available if you need more help.

What are the requirements for the mediation training?

Prerequisites for participation in mediation training area good level of English language, an academic education or professional experience. In an online personal admission interview, we make sure that all participants fit into the group in terms of their personalities and qualifications. Open questions from interested parties can also be discussed.

What is the online live training set-up?

The IM-Campus team provides a virtual room. Participants and trainers receive a link in order to access the sessions. To create a group atmosphere, camera and sound on is required. For mediation simulations and group work, trainers will divide the group into break out sessions. You will need internet access and a browser device. We work with the online video platform zoom.

What happens if I miss a live session?

In order to receive the IM-Campus certificate, you will need to complete 80% of the live sessions. If you are not able to attend this amount of live sessions, you will have the opportunity to repeat the missing trainings within our next course.

What is the advantage of the online format of our mediation training?

Online mediation is a global trend. More and more and especially taking into account the present situation with COVID, online mediation is demanded. Our participants will be experts in the field of online mediation and especially international online mediation. The knowledge provided in the course enables you to conduct face-to-face mediation, too.

What certificate will I receive after completing the training?

Participants will receive a certificate from the IM Campus: completion of 40 hours of live online mediation training and stating that the content of the training meets the recommendations of the EU guidelines for mediation training and the IMI guidelines. The recognition is regulated differently in each country and has to be discussed with the appropriate local authorities. Independent of the formal recognition, the training provides profound knowledge on mediation and conflict resolution and enables the participants to apply these skills in their professional or private environment after completion.

Why do participants from different countries pay different prices?

Our Fair Price System Policy considers the different purchasing power indexes. We want to give anyone from anywhere access to our mediation program by adjusting the prices to each countries economy and situation. So to speak, everybody pays not the same sum but the same price.

What are the main focus areas of the mediation training?

The IM Campus trainers have different professional backgrounds, focuses and nationalities. An interdisciplinarity from law, communication science, psychology, economics, peace studies etc. makes sure to consider different aspects of mediation. The trainers work in different countries and fields of mediation: business mediation, family mediation, peace mediation, international mediation, intercultural mediation but also coaching and team mediation.

What opportunities will you have after completing the program?

You will be part of an international and intercultural alumni network – providing a platform to exchange experiences and work together as co-mediators. You will be able to deal with conflicts and be prepared for a career as an executive and resolve conflicts constructively. You will be qualified to offer (online) mediation and negotiation according to the rules in your country.

Is it possible to learn and apply mediation skills online at all?

From our experience, online live training provides you with skills and knowledge you need to conduct a mediation. In online live simulations body language and other non verbal communication can be read and taken into account. However, online and offline settings are not the same. In order to experience face-to-face simulations, we encourage our participants to meet with peers locally.

What is IMI Certification

Our mediation training is approved by the IMI. After the successful completion of the training, you are an IM Campus certified international mediator and eligible to become IMI qualified. After the training, you can be listed on the IM Campus and IMI homepage as a mediator. You will be:

  • International recognised
  • Quality proved
  • Part of international network.

This course is part of the CONSENSUS Campus Program. CONSENSUS Campus is recognised as meeting the quality criteria set out by the International Mediation Institute (https://imimediation.org/program/consensus-campus/). CONSENSUS Campus has been granted dispensation by the IMI to deliver its existing approved training online during the covid crisis.

Explore Our Courses and Offers

Advance your career with IM Campus. Trusted worldwide by professionals seeking internationally recognised mediation and conflict resolution qualifications.

Professional Mediation
Training Course

40-hour IMI-certified mediation training—live, interactive sessions plus self-study. Finish in 12 weeks or one intensive week, with fair, country-adjusted pricing.

View Course Info

Self-Study
Courses

Self-paced 60-hour mediation, ADR and conflict-management course with videos, readings and quizzes, IM Campus certificate.

View Self-Study

Masterclasses

Eight-hour live masterclasses in specialised mediation and ADR topics, IM Campus certified, completed in one or two days.

View Masterclasses

Watch Professionals

90-minute live mediation simulations with expert Q&A, IM Campus certified, free to attend with optional €20 certificate.

View Simulations

Need
Assistance?

Speak with an advisor to receive expert support to help you find the best solution.

 

Book a Consultation

Stay Connected for More Insights

Would you like to stay informed and participate in our alumni training and networking events? Sign up to our mailing list to receive more information about improving your mediation, ADR and conflict resolution skills straight to your inbox.