Mediation & Conflict‑Resolution Training for Your Team.

Certified Online International Mediation Training.

Empower managers and staff with interactive, live training in negotiation, communication and mediation—built around your team’s unique challenges.

Why Teams Trust IMC for Mediation Training

Whether you lead HR, manage projects, or head a multicultural team, IMC’s custom mediation programmes help your people communicate better, resolve tension, and collaborate across divides.

“Our team training is not just about conflict avoidance, it’s about building confident, culturally fluent communicators who drive positive change.”

 

Trusted by Global Organisations

Custom-Tailored Team Programmes

Our team-based mediation training is fully accredited and can be delivered live online or in-person, in durations from half-day to multi-week intensives. All sessions are interactive, expert-led, and shaped around your context.

What Your Teams Will Learn

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    Core Principles of Mediation

    Build trust, neutrality, and active listening into daily operations—essential for healthy team dynamics.

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    Communication & Negotiation Strategies

    Equip your people with practical tools to manage feedback, de-escalate tension, and handle difficult conversations constructively.

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    Cross-Cultural Competence

    Enhance collaboration in diverse, global teams with communication models that address cultural nuance and reduce misunderstanding.

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    Scenario-Based Practice

    Teams engage in role plays and case simulations based on your industry—from project teams to humanitarian field staff—ensuring relevance and retention.

Who Can Benefit?

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    HR and People Managers

    Drive a culture of open dialogue and early conflict resolution.

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    Project Teams & Leaders

    Foster alignment, resolve tensions early, and enhance cross-functional cooperation.

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    Multinational Teams

    Bridge cultural gaps and build cohesion across distributed or remote groups.

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    NGOs & Field-Based Organisations

    Equip staff to navigate conflict in high-pressure, mission-driven environments.

Choose your preferred format:

What’s Included in Team Training

Each team training engagement is fully tailored to your organisation’s objectives. We provide complete support from collaborative agenda design to expert-led delivery and post-training resources.

Built Around Your Schedule

We design the training format collaboratively to fit your team’s availability, goals and workflow.

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 Live Training – Online or In‑Person

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Custom Curriculum Design

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Internationally accredited standards

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From Half-ay to Multi‑Week Intensives

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Real‑Time Practice

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Real‑Time Practice

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High‑Trust Learning Space

How to Start

Ready to strengthen communication and conflict resolution across your organisation? Here’s how to get started.
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Request a Quote or Consultation

Tell us about your team’s needs and get a tailored proposal.
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Co‑Design the Training

We shape the format, content and schedule together.
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Deliver Lasting Impact

Your team gains practical skills through expert-led sessions.

Ready to Strengthen Your Team?

Equip your people with the tools to communicate clearly, manage conflict and collaborate effectively. Let’s build a training programme that fits your goals.

Hear From Our Participants

Upon completing your training, you’ll join an active global network of IMC Fellows from over 70 countries.

5 Star Review

Having a diverse team of participants and especially the trainers coming from every place in the world, means they have their own ideas and points of view about mediation and this gave us a really wide variety of ideas to adopt for when we become mediators in the future.

Sepide Tabatabaee

Sepide Tabatabaee

Lawyer

5 Star Review

It was such a privilege to meet such a wonderful group of people. Varied and exciting topic modules, carried out by very competent trainers with diverse backgrounds, have made mediation training a great pleasure. The self-study training sessions made the program super flexible.

Dania Shawwa

Dania Shawwa

Mediator

5 Star Review

Everything was so enriching and I loved this multicultural class. I think that was the main learning here because we learnt to be an international mediator because this is a huge cross-cultural mediation. When I need a co-mediator from another country, I will remember you.

Daniel Brantes

Daniel Brantes

Researcher

5 Star Review

From the perspective of a student, my takeaway was, within this course, that it is not enough for you to study books alone. You have to do real practical sessions and the practices that we had in this training during these three months were really, really helpful for me.

Mazyar Javid

Mazyar Javid

Attorney

5 Star Review

Thank you, IMC, for making this mediator training so interesting! It has triggered inside me a desire to go beyond the course material and to start practicing mediation.

Romain Muller

Romain Muller

EU Projects Officer & Embodiment Facilitator

5 Star Review

I was initially doubtful of using an online platform for a mediator training as I was not sure how we could practice the taught skills throughout the course in this manner. However, this was not the case at all, IMC’s international training worked so well!

Kit Ling Viriginia Hui

Kit Ling Viriginia Hui

Customer Service & Logistics

5 Star Review

Watching the mediators mediate is something missing in the market and IMC fulfils this!

Saner Ahmedov

Saner Ahmedov

Conflict Resolution Advisor & Mediator

5 Star Review

The teaching staff was very diverse, knowledgeable, and experienced. I found the course to be very informative and enjoyable – time just flew by! I also highly appreciate how IMC’s fair pricing system makes this training accessible for individuals with different economic backgrounds.

Zeina Skouti

Zeina Skouti

Field Legal Officer

5 Star Review

I really enjoyed being part of an international class with teachers/trainers from different national backgrounds. This was inspiring for me as whilst I don’t know where I want to live in the future, I now have an international network and know that I can practice mediation anywhere in the world.

Jolie Rochell

Jolie Rochell

Community Engagement Manager

5 Star Review

I liked how flexible IMC’s training was: anyone at any age and profession can take part to learn about mediation and gain experience. It has changed my whole perception and experience of conflict. I am so glad that I can see a career for myself in this field!

Amrah Minzar

Amrah Minzar

Law Student

5 Star Review

IMC’s mediator training was 20 weeks of constant learning! The support given to us throughout the course was highly notable and all the modules were well connected: we knew that with each module, we were building on the knowledge of the previous one in a very constructive manner.

Sharon Christians

Sharon Christians

Retired Corporate Executive

5 Star Review

I completed my qualification training with IM Campus and i really enjoyed the training, meeting with mediators from all over the world and learning about new skills . it was a very interesting journey

Salma Benayed

Salma Benayed

Assistant professor

Why Choose Us?

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    Expert Trainers

    Our instructors are seasoned mediators with extensive experience in military and conflict resolution contexts.  

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    Customised Curriculum

    We understand the unique challenges faced by military professionals and have designed our training to address them directly.

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    Proven Methodology

    Our training is based on time-tested mediation techniques and practical applications tailored to real-world scenarios.

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    International Certification and Accreditation

    On completion of all of the certification and accreditation steps outlines above, an IMC Professional Mediation Course graduate has the ability to be certified three times by IMC, IMI and ISM and accredited by SIMI

Meet Our Team of
International Mediation Trainers

Coming from different countries, cultures and professional backgrounds, our team is here to share their expertise and experiences with you. Click on a trainer to view their profile and associated trainings and more.

Mohamed M Keshavjee LLB , LLM ( Hons) PhD ( SOAS )

Mohamed M Keshavjee LLB , LLM ( Hons) PhD ( SOAS )

Cross Cultural Specialist on Mediation

Mohamed M Keshavjee LLB , LLM ( Hons) PhD ( SOAS ) and Barrister - at- Law from Gray's Inn London is an internationally respected cross cultural specialist on mediation . He has attended courses in me..

View Trainer Bio
Dr Imke Wulfmeyer

Dr Imke Wulfmeyer

CONSENSUS Campus Training Director and Mediator

CONSENSUS Campus training director, mediator (German mediation associations: BAFM/BM), deputy spokesperson for the Federal Working Group for Family Mediation in Germany, lawyer and systemic couples th..

View Trainer Bio
Dr Adeyemi Agbelusi

Dr Adeyemi Agbelusi

Accredited Arbitrator, Mediator and Mediation Advocate and Trainer

Dr Adeyemi Agbelusi is Principal Partner, Berean Associates involved in resolving disputes throughout Nigeria and other Jurisdictions.

View Trainer Bio
Alina Serhieieva

Alina Serhieieva

Professional Trainer and lecturer on ADR and Justice related matters.

Strategic and analytical researcher, and expert with more than 10 years progressive experience in justice reform and mediation

View Trainer Bio
Jean-Christophe Barth-Coullaré

Jean-Christophe Barth-Coullaré

Executive Director of the World Association of PPP Units &, Professionals (WAPPP)

Jean-Christophe (also known as “JC”) Barth-Coullaré is the Executive Director of the World Association of PPP Units & Professionals (WAPPP), based in international Geneva. WAPPP is a global network wi..

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Hilal Çalkın

Hilal Çalkın

Lawyer and Mediator

Hilal Çalkın is a lawyer registered in the Izmir Bar Association since 1988 and a mediator registered in the Mediators Registry under the Ministry of Justice since 2013

View Trainer Bio
James Claxton

James Claxton

Mediator, Arbitrator &, Law Professor

James is a mediator, arbitrator, and law professor at Rikkyo University in Tokyo. He previously practiced international dispute resolution at law firms in Paris and was legal counsel at the Internatio..

View Trainer Bio

Frequently Asked Questions

Find clear answers to common queries about courses, certification, and enrolment, with dedicated support available if you need more help.

What are the requirements for the mediation training?

Prerequisites for participation in mediation training area good level of English language, an academic education or professional experience. In an online personal admission interview, we make sure that all participants fit into the group in terms of their personalities and qualifications. Open questions from interested parties can also be discussed.

What is the online live training set-up?

The IM-Campus team provides a virtual room. Participants and trainers receive a link in order to access the sessions. To create a group atmosphere, camera and sound on is required. For mediation simulations and group work, trainers will divide the group into break out sessions. You will need internet access and a browser device. We work with the online video platform zoom.

What happens if I miss a live session?

In order to receive the IM-Campus certificate, you will need to complete 80% of the live sessions. If you are not able to attend this amount of live sessions, you will have the opportunity to repeat the missing trainings within our next course.

What is the advantage of the online format of our mediation training?

Online mediation is a global trend. More and more and especially taking into account the present situation with COVID, online mediation is demanded. Our participants will be experts in the field of online mediation and especially international online mediation. The knowledge provided in the course enables you to conduct face-to-face mediation, too.

What certificate will I receive after completing the training?

Participants will receive a certificate from the IM Campus: completion of 40 hours of live online mediation training and stating that the content of the training meets the recommendations of the EU guidelines for mediation training and the IMI guidelines. The recognition is regulated differently in each country and has to be discussed with the appropriate local authorities. Independent of the formal recognition, the training provides profound knowledge on mediation and conflict resolution and enables the participants to apply these skills in their professional or private environment after completion.

Why do participants from different countries pay different prices?

Our Fair Price System Policy considers the different purchasing power indexes. We want to give anyone from anywhere access to our mediation program by adjusting the prices to each countries economy and situation. So to speak, everybody pays not the same sum but the same price.

What are the main focus areas of the mediation training?

The IM Campus trainers have different professional backgrounds, focuses and nationalities. An interdisciplinarity from law, communication science, psychology, economics, peace studies etc. makes sure to consider different aspects of mediation. The trainers work in different countries and fields of mediation: business mediation, family mediation, peace mediation, international mediation, intercultural mediation but also coaching and team mediation.

What opportunities will you have after completing the program?

You will be part of an international and intercultural alumni network – providing a platform to exchange experiences and work together as co-mediators. You will be able to deal with conflicts and be prepared for a career as an executive and resolve conflicts constructively. You will be qualified to offer (online) mediation and negotiation according to the rules in your country.

Is it possible to learn and apply mediation skills online at all?

From our experience, online live training provides you with skills and knowledge you need to conduct a mediation. In online live simulations body language and other non verbal communication can be read and taken into account. However, online and offline settings are not the same. In order to experience face-to-face simulations, we encourage our participants to meet with peers locally.

What is IMI Certification

Our mediation training is approved by the IMI. After the successful completion of the training, you are an IM Campus certified international mediator and eligible to become IMI qualified. After the training, you can be listed on the IM Campus and IMI homepage as a mediator. You will be:

  • International recognised
  • Quality proved
  • Part of international network.

This course is part of the CONSENSUS Campus Program. CONSENSUS Campus is recognised as meeting the quality criteria set out by the International Mediation Institute (https://imimediation.org/program/consensus-campus/). CONSENSUS Campus has been granted dispensation by the IMI to deliver its existing approved training online during the covid crisis.

Explore Our Courses and Offers

Advance your career with IM Campus. Trusted worldwide by professionals seeking internationally recognised mediation and conflict resolution qualifications.

Professional Mediation
Training Course

40-hour IMI-certified mediation training—live, interactive sessions plus self-study. Finish in 12 weeks or one intensive week, with fair, country-adjusted pricing.

View Course Info

Self-Study
Courses

Self-paced 60-hour mediation, ADR and conflict-management course with videos, readings and quizzes, IM Campus certificate.

View Self-Study

Masterclasses

Eight-hour live masterclasses in specialised mediation and ADR topics, IM Campus certified, completed in one or two days.

View Masterclasses

Watch Professionals

90-minute live mediation simulations with expert Q&A, IM Campus certified, free to attend with optional €20 certificate.

View Simulations

Need
Assistance?

Speak with an advisor to receive expert support to help you find the best solution.

 

Book a Consultation

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