Mediation & Conflict‑Resolution Training for Your Team.

Certified Online International Mediation Training.

Empower managers and staff with interactive, live training in negotiation, communication and mediation—built around your team’s unique challenges.

Why Teams Trust IMC for Mediation Training

Whether you lead HR, manage projects, or head a multicultural team, IMC’s custom mediation programmes help your people communicate better, resolve tension, and collaborate across divides.

“Our team training is not just about conflict avoidance, it’s about building confident, culturally fluent communicators who drive positive change.”

 

Trusted by Global Organisations

Custom-Tailored Team Programmes

Our team-based mediation training is fully accredited and can be delivered live online or in-person, in durations from half-day to multi-week intensives. All sessions are interactive, expert-led, and shaped around your context.

What Your Teams Will Learn

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    Core Principles of Mediation

    Build trust, neutrality, and active listening into daily operations—essential for healthy team dynamics.

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    Communication & Negotiation Strategies

    Equip your people with practical tools to manage feedback, de-escalate tension, and handle difficult conversations constructively.

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    Cross-Cultural Competence

    Enhance collaboration in diverse, global teams with communication models that address cultural nuance and reduce misunderstanding.

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    Scenario-Based Practice

    Teams engage in role plays and case simulations based on your industry—from project teams to humanitarian field staff—ensuring relevance and retention.

Who Can Benefit?

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    HR and People Managers

    Drive a culture of open dialogue and early conflict resolution.

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    Project Teams & Leaders

    Foster alignment, resolve tensions early, and enhance cross-functional cooperation.

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    Multinational Teams

    Bridge cultural gaps and build cohesion across distributed or remote groups.

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    NGOs & Field-Based Organisations

    Equip staff to navigate conflict in high-pressure, mission-driven environments.

Choose your preferred format:

What’s Included in Team Training

Each team training engagement is fully tailored to your organisation’s objectives. We provide complete support from collaborative agenda design to expert-led delivery and post-training resources.

Built Around Your Schedule

We design the training format collaboratively to fit your team’s availability, goals and workflow.

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 Live Training – Online or In‑Person

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Custom Curriculum Design

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Internationally accredited standards

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From Half-ay to Multi‑Week Intensives

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Real‑Time Practice

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Real‑Time Practice

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High‑Trust Learning Space

How to Start

Ready to strengthen communication and conflict resolution across your organisation? Here’s how to get started.
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Request a Quote or Consultation

Tell us about your team’s needs and get a tailored proposal.
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Co‑Design the Training

We shape the format, content and schedule together.
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Deliver Lasting Impact

Your team gains practical skills through expert-led sessions.

Ready to Strengthen Your Team?

Equip your people with the tools to communicate clearly, manage conflict and collaborate effectively. Let’s build a training programme that fits your goals.

Hear From Our Participants

Upon completing your training, you’ll join an active global network of IMC Fellows from over 70 countries.

5 Star Review

The teaching staff was very diverse, knowledgeable, and experienced. I found the course to be very informative and enjoyable – time just flew by! I also highly appreciate how IMC’s fair pricing system makes this training accessible for individuals with different economic backgrounds.

Zeina Skouti

Zeina Skouti

Field Legal Officer

5 Star Review

I can’t think of one day where there wasn’t a direct clash with between IMC’s training sessions and my university classes. At the end, I skipped my university classes and instead joined the training sessions every single time because I learned so much more at IMC!

Ambarin Khambati

Ambarin Khambati

Lawyer & Mediator

5 Star Review

Being part of IM Campus was an enriching opportunity actually it was an outstanding adventure. I was able to learn new techniques, improve my mediation skills & most of all made new friends from all over the globe. PROUD TO BE AN IMCAMPUS ALUMNI.

Rabih Sfeir

Rabih Sfeir

Attorney at Law

5 Star Review

I really enjoyed being part of an international class with teachers/trainers from different national backgrounds. This was inspiring for me as whilst I don’t know where I want to live in the future, I now have an international network and know that I can practice mediation anywhere in the world.

Jolie Rochell

Jolie Rochell

Community Engagement Manager

5 Star Review

Watching the mediators mediate is something missing in the market and IMC fulfils this!

Saner Ahmedov

Saner Ahmedov

Conflict Resolution Advisor & Mediator

5 Star Review

The teachers were just amazing and it was a great, quality program! Thank you very much IMC, I really enjoyed the training sessions.

Cecilia Flores Rueda

Cecilia Flores Rueda

International Dispute Resolution

5 Star Review

I really liked the course, it was rich and practical

Varsenik Ayrapetyan

Varsenik Ayrapetyan

mediation

5 Star Review

If you decide to take a course at IM Campus, you should be ready to:
- a high-level organization of the IMC team
- be taught by highly professional Mediators with a worldwide reputation
- make friends with your classmates
- get additional webinars as a bonus
- injoy the cource

Oleh Tiurin

Oleh Tiurin

Deputy Commercial Director

5 Star Review

I liked how flexible IMC’s training was: anyone at any age and profession can take part to learn about mediation and gain experience. It has changed my whole perception and experience of conflict. I am so glad that I can see a career for myself in this field!

Amrah Minzar

Amrah Minzar

Law Student

5 Star Review

Having a diverse team of participants and especially the trainers coming from every place in the world, means they have their own ideas and points of view about mediation and this gave us a really wide variety of ideas to adopt for when we become mediators in the future.

Sepide Tabatabaee

Sepide Tabatabaee

Lawyer

5 Star Review

I was initially doubtful of using an online platform for a mediator training as I was not sure how we could practice the taught skills throughout the course in this manner. However, this was not the case at all, IMC’s international training worked so well!

Kit Ling Viriginia Hui

Kit Ling Viriginia Hui

Customer Service & Logistics

5 Star Review

I was looking for a course that could provide me knowledge as well as a certificate with which I could start working and IMC fulfilled these criteria!

Fernanda Jotz

Fernanda Jotz

Lawyer

Why Choose Us?

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    Expert Trainers

    Our instructors are seasoned mediators with extensive experience in military and conflict resolution contexts.  

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    Customised Curriculum

    We understand the unique challenges faced by military professionals and have designed our training to address them directly.

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    Proven Methodology

    Our training is based on time-tested mediation techniques and practical applications tailored to real-world scenarios.

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    International Certification and Accreditation

    On completion of all of the certification and accreditation steps outlines above, an IMC Professional Mediation Course graduate has the ability to be certified three times by IMC, IMI and ISM and accredited by SIMI

Meet Our Team of
International Mediation Trainers

Coming from different countries, cultures and professional backgrounds, our team is here to share their expertise and experiences with you. Click on a trainer to view their profile and associated trainings and more.

Mandana Kamali

Mandana Kamali

Qualified Mediator

Mandana Kamali is an educator and administrator who works with teachers, parents and students. She is a mediation trainer in Iran and is eager to participate in building a better peaceful world for ch..

View Trainer Bio
Birsen Atakan

Birsen Atakan

Lawyer and Sociologist

Birsen Atakan is a lawyer and sociologist. She is an attorney at law registered in the Istanbul Bar Association and a Mediator registered in the Mediators Registry under the Ministry of Justice. She w..

View Trainer Bio
Gulmaidan Urozbaeva

Gulmaidan Urozbaeva

Founder and Head of the 'Parasat' Mediation and Law Centre

Gulmaidan Urozbaeva is the Founder and Head of the 'Parasat' Mediation and Law Centre, mediator, mediation trainer, business coach, facilitator, certified trainer of SQI Service Quality Institute (USA..

View Trainer Bio
Alina Serhieieva

Alina Serhieieva

Professional Trainer and lecturer on ADR and Justice related matters.

Strategic and analytical researcher, and expert with more than 10 years progressive experience in justice reform and mediation

View Trainer Bio
Thomas Gaultier

Thomas Gaultier

Independent Mediator, Mediation Trainer, and Transactional Lawyer

Thomas is an Independent Mediator, Mediation Trainer, and Transactional Lawyer. He plays a pivotal role in facilitating resolutions between mining companies and local communities in Mozambique and ..

View Trainer Bio
Maria Francesca Francese

Maria Francesca Francese

IMI Certified Mediator, MCIArb

Francesca is a civil and commercial mediator, with almost two decades of experience and thousands of mediated cases.

View Trainer Bio
Dr Adeyemi Agbelusi

Dr Adeyemi Agbelusi

Accredited Arbitrator, Mediator and Mediation Advocate and Trainer

Dr Adeyemi Agbelusi is Principal Partner, Berean Associates involved in resolving disputes throughout Nigeria and other Jurisdictions.

View Trainer Bio

Frequently Asked Questions

Find clear answers to common queries about courses, certification, and enrolment, with dedicated support available if you need more help.

What are the requirements for the mediation training?

Prerequisites for participation in mediation training area good level of English language, an academic education or professional experience.

What is the online live training set-up?

The IM-Campus team provides a virtual room. Participants and trainers receive a link in order to access the sessions. To create a group atmosphere, camera and sound on is required. For mediation simulations and group work, trainers will divide the group into break out sessions. You will need internet access and a browser device. We work with the online video platform zoom.

What happens if I miss a live session?

In order to receive the IM-Campus certificate, you will need to complete 80% of the live sessions. If you are not able to attend this amount of live sessions, you will have the opportunity to repeat the missing trainings within our next course.

What is the advantage of the online format of our mediation training?

Online mediation is a global trend. Our participants will be experts in the field of online mediation and especially international online mediation. The knowledge provided in the course enables you to conduct face-to-face mediation, too.

What certificate will I receive after completing the training?

Participants receive a certificate from IM Campus upon completion of 40 hours of live online mediation training. After submitting a one-hour onsite mediation simulation and a written reflection, participants are eligible to register with the International Mediation Institute (IMI) and the Singapore International Mediation Institute (SIMI). Upon completion of an additional 60-hour self-study course, participants are awarded a university certificate from the International School of Management. In addition to these academic and international qualifications and titles, formal recognition of mediation training is regulated differently in each country and must be clarified with the relevant local authorities. Regardless of formal recognition, the training provides in-depth knowledge of mediation and conflict resolution and enables participants to apply these skills effectively in their professional and private contexts after completion.

Why do participants from different countries pay different prices?

Our Fair Price System Policy considers the different purchasing power indexes. We want to give anyone from anywhere access to our mediation program by adjusting the prices to each countries economy and situation. So to speak, everybody pays not the same sum but the same price.

What are the main focus areas of the mediation training?

The IM Campus trainers have different professional backgrounds, focuses and nationalities. An interdisciplinarity from law, communication science, psychology, economics, peace studies etc. makes sure to consider different aspects of mediation. The trainers work in different countries and fields of mediation: business mediation, family mediation, peace mediation, international mediation, intercultural mediation but also coaching and team mediation.

What opportunities will you have after completing the program?

You will be part of an international and intercultural alumni network – providing a platform to exchange experiences and work together as co-mediators. You will be able to deal with conflicts and be prepared for a career as an executive and resolve conflicts constructively. You will be qualified to offer (online) mediation and negotiation according to the rules in your country.

Is it possible to learn and apply mediation skills online at all?

From our experience, online live training provides you with skills and knowledge you need to conduct a mediation. In online live simulations body language and other non verbal communication can be read and taken into account. However, online and offline settings are not the same. In order to experience face-to-face simulations, we encourage our participants to meet with peers locally.

What is IMI Certification

Our mediation training is approved by the IMI. After the successful completion of the training, you are an IM Campus certified international mediator and eligible to become IMI qualified. After the training, you can be listed on the IM Campus and IMI homepage as a mediator. You will be:

  • International recognised
  • Quality proved
  • Part of international network.

This course is part of the CONSENSUS Campus Program. CONSENSUS Campus is recognised as meeting the quality criteria set out by the International Mediation Institute (https://imimediation.org/program/consensus-campus/). CONSENSUS Campus has been granted dispensation by the IMI to deliver its existing approved training online during the covid crisis.

Explore Our Courses and Offers

Advance your career with IMC. Trusted worldwide by professionals seeking internationally recognised mediation and conflict resolution qualifications.

Professional Mediation
Training Course

40-hour IMI-certified mediation training—live, interactive sessions plus self-study. Finish in 12 weeks or one intensive week, with fair, country-adjusted pricing.

View Course Info

Self-Study
Courses

Self-paced 60-hour mediation, ADR and conflict-management course with videos, readings and quizzes, IMC certificate.

View Self-Study

Need
Assistance?

Speak with an advisor to receive expert support to help you find the best solution.

 

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