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IMC 1-Week Intensive Course [November 2026]

IMI Accredited Professional Mediation Course

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Course Overview

10-Week Part-Time

Ideal for working professionals, this format runs over evenings or weekends. You’ll attend weekly live sessions with time to reflect, study, and apply your learning in between.

1-Week Intensive

Perfect for those wanting fast, immersive training. You’ll complete the live components in just one week—great for sabbaticals, leave periods, or focused upskilling.

Who Should Enrol?

  • Legal professionals, HR and L&D specialists
  • Managers and team leaders
  • NGO workers and those in international development
  • Career switchers into mediation
  • Anyone passionate about conflict resolution

Class Schedule

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Course schedule

Course: 1-Week Intensive Course · Month: November 2026 · Dates: 16 November – 22 November 2026 · Time window: 08:00–17:00 · Timezone: Central European Time

Online Timezone: CET

Online

  1. 08:00–09:30
    1h 30m Online

    Module 1

    Introduction to Mediation

  2. 09:30–11:30
    2h Online

    Module 2

    Overview of Mediation

  3. 60-minute break
    1h Online

    Break

    Break (60 minutes)

  4. 12:30–14:30
    2h Online

    Module 3

    Basic Communication Techniques in Mediation

  5. 30-minute break
    30m Online

    Break

    Break (30 minutes)

  6. 15:00–17:00
    2h Online

    Module 4

    Understanding Conflict in a Mediation Context

Online

  1. 08:00–10:00
    2h Online

    Module 5

    Pre-phase of Mediation and Opening of Mediation

  2. 30-minute break
    30m Online

    Break

    Break (30 minutes)

  3. 10:30–12:30
    2h Online

    Module 6

    Phase of Mediation: Topic Collection & Agenda Setting

  4. 60-minute break
    1h Online

    Break

    Break (60 minutes)

  5. 13:30–16:30
    3h Online

    Module 7

    Phase of Mediation: Exploring Interests 1+2 (Focus on Communication and Questions)

Online

  1. 08:00–12:00
    4h Online

    Module 8

    Practice Session (Phases 1–3) & Open Discussion: Workplace Case

  2. 90-minute break
    1h 30m Online

    Break

    Break (90 minutes)

  3. 13:30–16:30
    3h Online

    Module 9

    Phases of Mediation: Option, Solution & Agreement

Online

  1. DAY-OFF
    No sessions Online

    Day off

    Day off

Online

  1. 08:00–10:00
    2h Online

    Module 10

    Mediation and Negotiation

  2. 30-minute break
    30m Online

    Break

    Break (30 minutes)

  3. 10:30–13:30
    3h Online

    Module 11

    Practice Session (Phases 3–5) & Open Discussion: Commercial Case

  4. 60-minute break
    1h Online

    Break

    Break (60 minutes)

  5. 14:30–16:30
    2h Online

    Module 12

    Questioning Techniques in Mediation

Online

  1. 08:00–10:00
    2h Online

    Module 13

    Specifics in Workplace Mediation

  2. 30-minute break
    30m Online

    Break

    Break (30 minutes)

  3. 10:30–13:30
    3h Online

    Module 14

    Emotions in Mediation

  4. 30-minute break
    30m Online

    Break

    Break (30 minutes)

  5. 14:00–17:00
    3h Online

    Module 15

    Practice Session: Full Mediation & Open Discussion (Family Case)

Online

  1. 08:00–10:30
    2h 30m Online

    Module 16

    Complaint Mechanism and Public Mediation

  2. 60-minute break
    1h Online

    Break

    Break (60 minutes)

  3. 11:30–13:00
    1h 30m Online

    Module 17

    Final Session: Mediation

What You'll Learn

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Mediation Fundamentals

Understand the history, principles, and structured phases of mediation, including conflict theory and the role of the mediator.

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Communication & Interaction

Practise powerful questioning techniques, language framing, and digital communication—supported by models, simulations, and real-world role plays.

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Psychological Insight

Learn how to handle emotions, conflict behaviours, manipulation, and high-tension scenarios using mindfulness and brain-based strategies.

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Negotiation & Ethics

Explore intercultural dynamics, the boundaries of mediation vs. law/therapy, and ethical frameworks for dialogue and group facilitation.

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Your Mediative Style

Reflect on your personal strengths, experiment with different mediation styles (facilitative, evaluative, transformative), and build your own practice toolkit.

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Supervision & Assessment

Engage in peer coaching and complete a face-to-face role-play, recorded and assessed for IMI qualification—with full guidance from IMC.

How You’ll Learn

We combine structured online learning with rich human interaction, so you learn by doing—not just by listening.

  • Live sessions: Participate in interactive Zoom classes with case-based role plays, peer collaboration, and direct trainer feedback.
  • Self-paced learning: Use our curated Self-Study Pack to explore theory, deepen understanding, and reflect independently.
  • Applied practice: Real-world simulations and assessments prepare you to mediate with confidence.
  • Global community: Learn alongside peers from 70+ countries, sharing diverse insights and cultural perspectives.
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Our approach blends the best of flexibility and accountability. You’ll engage with experienced trainers and diverse learners in real time—while also having the freedom to study at your own pace between sessions.

Accreditation & Certification

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IMC Certification and Accreditation

On completion of the 40 Hour IMC Professional Mediation Course, participants are IMC certified and accredited Professional Mediators and they have the fundamental skills to practice mediation in general disputes. In other words, they are an IMC certified, accredited Professional Mediator. They receive a certificate shortly once all attendance data has been confirmed. To practice in specific fields such as Family Mediation and Commercial Mediation students are likely to need other internationally and nationally recognised additional qualifications to practice these specialisations in their own contexts legally.

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IMI/SIMI Accreditation

The next step on their Mediation journey with IMC is to achieve accreditation through two recognised International Mediation Institutions: The International Mediation Institute (IMI) and the Singapore International Mediation Institute. This is not mandatory, but it is strongly recommended that all participants undertake the simple steps to be accredited.

To be IMI certified and accredited and SIMI accredited, IMC Course alumni must complete two things: a one hour on-site simulation in your workplace and a written reflection on the simulation which you then submit to IMC and we facilitate your Certificate from IMI and accreditation from SIMI.

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ISM University Certificate

All IMC Alumni of our Professional Mediation Course have the opportunity to receive a 3rd Certificate – a University Certificate from the International School of Management (ISM) which is a form of diploma.  This entails another 60 hours of on-line self-study.  All students on the IMC Mediation Course have access to this self-study course as part of their Mediation package.  There is no additional cost. Access is through the Absorb Platform.  

Frequently Asked Questions

Find clear answers to common queries about courses, certification, and enrolment, with dedicated support available if you need more help.

What are the requirements for the mediation training?

Prerequisites for participation in mediation training area good level of English language, an academic education or professional experience.

What is the online live training set-up?

The IM-Campus team provides a virtual room. Participants and trainers receive a link in order to access the sessions. To create a group atmosphere, camera and sound on is required. For mediation simulations and group work, trainers will divide the group into break out sessions. You will need internet access and a browser device. We work with the online video platform zoom.

What happens if I miss a live session?

In order to receive the IM-Campus certificate, you will need to complete 80% of the live sessions. If you are not able to attend this amount of live sessions, you will have the opportunity to repeat the missing trainings within our next course.

What is the advantage of the online format of our mediation training?

Online mediation is a global trend. Our participants will be experts in the field of online mediation and especially international online mediation. The knowledge provided in the course enables you to conduct face-to-face mediation, too.

What certificate will I receive after completing the training?

Participants receive a certificate from IM Campus upon completion of 40 hours of live online mediation training. After submitting a one-hour onsite mediation simulation and a written reflection, participants are eligible to register with the International Mediation Institute (IMI) and the Singapore International Mediation Institute (SIMI). Upon completion of an additional 60-hour self-study course, participants are awarded a university certificate from the International School of Management. In addition to these academic and international qualifications and titles, formal recognition of mediation training is regulated differently in each country and must be clarified with the relevant local authorities. Regardless of formal recognition, the training provides in-depth knowledge of mediation and conflict resolution and enables participants to apply these skills effectively in their professional and private contexts after completion.

Why do participants from different countries pay different prices?

Our Fair Price System Policy considers the different purchasing power indexes. We want to give anyone from anywhere access to our mediation program by adjusting the prices to each countries economy and situation. So to speak, everybody pays not the same sum but the same price.

What are the main focus areas of the mediation training?

The IM Campus trainers have different professional backgrounds, focuses and nationalities. An interdisciplinarity from law, communication science, psychology, economics, peace studies etc. makes sure to consider different aspects of mediation. The trainers work in different countries and fields of mediation: business mediation, family mediation, peace mediation, international mediation, intercultural mediation but also coaching and team mediation.

What opportunities will you have after completing the program?

You will be part of an international and intercultural alumni network – providing a platform to exchange experiences and work together as co-mediators. You will be able to deal with conflicts and be prepared for a career as an executive and resolve conflicts constructively. You will be qualified to offer (online) mediation and negotiation according to the rules in your country.

Is it possible to learn and apply mediation skills online at all?

From our experience, online live training provides you with skills and knowledge you need to conduct a mediation. In online live simulations body language and other non verbal communication can be read and taken into account. However, online and offline settings are not the same. In order to experience face-to-face simulations, we encourage our participants to meet with peers locally.

What is IMI Certification

Our mediation training is approved by the IMI. After the successful completion of the training, you are an IM Campus certified international mediator and eligible to become IMI qualified. After the training, you can be listed on the IM Campus and IMI homepage as a mediator. You will be:

  • International recognised
  • Quality proved
  • Part of international network.

This course is part of the CONSENSUS Campus Program. CONSENSUS Campus is recognised as meeting the quality criteria set out by the International Mediation Institute (https://imimediation.org/program/consensus-campus/). CONSENSUS Campus has been granted dispensation by the IMI to deliver its existing approved training online during the covid crisis.