调解员的非暴力沟通

2022年12月1日开始
15:00
CET
在线
由Maria Francesca Francese领导
注册费为150欧元
注册现已开始

Training Summary

这个大师班将涵盖非暴力沟通作为一种过程的语言,一种集中注意力的方式。我们通常以一种阻碍移情的方式进行沟通:道德判断、比较、否认责任。这意味着我们通常以一种暴力的方式进行沟通,判断渗透到我们如何看待世界和自己。

关于本次培训

请注意,这个大师班是8小时。

  • Part 1 takes place on 1 December 2022 from 3 pm – 7 pm CET
  • Part 2 on 15 December 2022 from 3 pm – 7 pm CET.

内容

The NVC is a language of process, a way to focus one’s attention. We usually communicate in a way that blocks empathy: moral judgments, comparisons, denying responsibility. This means that we generally communicate in a violent way and judgments permeate how we see the world and ourselves. The NVC teaches how to distinguish between judgment and observation.

We usually attribute the cause or the fault of our emotions to something or someone else. The NVC teaches how to Take responsibility for one’s emotions and feelings. In order to do that we need to learn to express emotions and feelings: building a vocabulary.

Emotions surge from needs and especially negative emotions come from frustrated needs. The NVC teaches how to recognize the needs on the bases of emotions and feelings so that one can talk in terms of needs instead of power.

We needn’t dwell on resentment and vengeance. The NVC teaches how to make requests that enrich life: how to make a positive request for actions.

Conscious requests and feedbacks are essential to change, provided that one knows the difference between requests and demands.

Honesty with others and with oneself is an essential step toward freedom from old habits and conditionings.

The NVC works in two directions: expressing and receiving with empathy. This means being present; in this way, one can appreciate the power of empathy.

Empathy towards ourselves is also very important. We tend to judge and condemn ourselves as much as we do for others. We cannot eliminate violence towards others unless we embrace kindness and forgiveness towards ourselves first.

Rage is a very important emotion and the NVC teaches how to express it to serve life.

There are certain instances where force cannot be avoided: the protective use of force

Gratitude and appreciation are key in the NVC as they allow us to “speak from the heart, serving life”.

学习成果

NVC uses consciousness, language, and communication skills to create a framework from which you can:

  • Express your feelings and needs with clarity and self-responsibility;
  • Listen to others’ feelings and needs with compassion and empathy;
  • Facilitate mutually beneficial outcomes for all parties involved.

 

After completing this class participants will have the competence to recognize when a communication is violent and when is not, to distinguish between judgment and observation, to use empathy for expressing oneself and for receiving someone else’s communication, to identify and name emotions and feelings, to think in terms of needs instead of power. In order to do that the participants will have acquired the skill to formulate a positive request for action and to use a new and enriched vocabulary of feelings and emotions.

此录音尚未提供。请稍后再查看,或订阅我们的邮件列表,以便在提供时得到通知。

玛丽亚-弗朗西斯卡-弗朗西斯
意大利
弗朗西斯卡是一名民事和商业调解员,拥有近二十年的经验和数以千计的调解案件。

您可能还对以下内容感兴趣

从2022年8月25日开始
15:00
CET
由Constantin-Adi Gavrilă领导
注册是免费的
注册现已开始
2022年7月9日开始
15:00
CET
在线
由Rebecca Webber博士带领
注册费为150欧元
注册现已开始
2022年8月9日开始
18:00
CET
在线
由塞齐尔-杜尔穆什领导
注册费为150欧元
注册现已开始
2022年9月12日开始
14:00
CET
由IM校园牵头
登记是按公平定价政策进行的
注册现已开始
Alexandra Kieffer

Alexandra Kieffer

Alexandra Kieffer is a certified mediator with a background of peace and conflict studies and responsible for international networks and training and happy to answer all your questions.

Dr. Andrea Hartmann-Piraudeau

Dr. Andrea Hartmann-Piraudeau is an international certified mediator and conflict expert with a broad international network and many years of experience in mediation and ADR. She is responsible for curriculum and research.

加入我们的全球社区

命名
同意
这个字段是为了验证,应该不做改动。