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IMI ISM

 IMI and ISM University Certified Training 

Online Mediation and the multi-skilled mediator

Starts 9 May 2023
16:00
CEST
Online
Led by Claudia CALUORI
Registration is Free
Registration Ended. View recording below.

Training Summary

ODR requires mediators, regardless of age and experience, to equip themselves with different and additional skills: IT, technological, troubleshooting, other than the communication and negotiation techniques already acquired during basic training. Do we need anything else to conduct online sessions successfully? If so, what is it? Preparation is a key element when conducting meetings with parties (and their lawyers) online, and also a learn-by-doing approach is paramount, in order to get the best out of every session, for the parties at dispute and for ourselves as mediators.

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Alexandra Kieffer

Alexandra Kieffer

Alexandra Kieffer is a certified mediator with a background of peace and conflict studies and responsible for international networks and training and happy to answer all your questions.

Dr. Andrea Hartmann-Piraudeau

Dr. Andrea Hartmann-Piraudeau is an international certified mediator and conflict expert with a broad international network and many years of experience in mediation and ADR. She is responsible for curriculum and research.

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