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Aktives Zuhören als Schlüssel zur erfolgreichen Kommunikation: Kommunikation bedeutet einen Austausch von verbalen und nonverbalen Signalen. In der Regel gibt es einen Sender und einen Empfänger einer Nachricht. Kommunikation kann nur gelingen, wenn diese beiden Richtungen koordiniert werden.

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Ich bin damit einverstanden, dass der IM-Campus mich über ausgewählte Themen informiert. Ich kann diese Zustimmung jederzeit widerrufen.


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